Shipping policy

We ship Puppyroo Fashion orders to addresses in the United States. Standard shipping is free on all orders, with no minimum purchase.

Processing and delivery

Order handling takes 1–2 business days. After dispatch, standard transit is estimated at 3–5 business days, for an estimated total of 4–7 business days. Business days are Monday–Friday, excluding public holidays. The order cutoff is 3:00 p.m. Pacific Time (America/Los_Angeles); orders received later begin processing the next business day. These are estimates, not guaranteed delivery dates.

Tracking and delivery questions

When available, tracking details are sent after dispatch. Check your shipping confirmation or contact us with your order number if a parcel is delayed, missing or marked delivered incorrectly. Contact us before ordering if your address has special delivery restrictions.

Changes and cancellations

Contact us promptly to request an address change or cancellation. We assess requests according to the order status and cannot guarantee a change after dispatch.

Contact

Puppyroo Fashion
321 E 11th St, Los Angeles, CA 90015, USA
info@puppyroola.com
+1 213-744-9970

Business hours, Pacific Time: Monday–Thursday 10:00–17:30; Friday 10:00–18:00; Saturday–Sunday 10:00–17:30.